Privacy policy

Firefly BioWorks – Customer Data Privacy Policy

Firefly BioWorks, Inc. (“Firefly”) takes your privacy seriously and we will take appropriate measures to protect your privacy as you visit our web site (“Site”).

By using this Site you signify your agreement to the terms of our Privacy Policy. This Policy and the use of this Site are governed by US law. Any claim related to this site shall be brought in a federal or state court in accordance with the laws of the Commonwealth of Massachusetts, within one (1) year after the claim arises.

Due to the nature of the Internet, if you are visiting this US site from a country other than the US, your communications will inevitably result in the transfer of information across international boundaries. By visiting this site, you consent to these transfers.

What information we collect

Public Data include, but are not limited to, your IP address, country, and the pages you request. When you visit our Site, we receive and may store Public Data that do not uniquely identify you. Public Data may also be stored on your computer via a Firefly cookie that the Site sets and accesses. A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Cookies do not contain Personal Data. We use Public Data to analyze our Site’s usage, improve Site navigation, and offer more popular content.

When you voluntarily register on our Site, we collect Personal Data such as your name, date of birth, email, or mailing address. We use Personal Data to conduct research and make improvements to our Site, products, services, and overall customer experience, as well as marketing and market research purposes.

Occasionally, Firefly may conduct research on Aggregated Data and share the Aggregated Data with government agencies, agents, and business partners. Firefly may also publish Aggregated Data in a public forum. Aggregated Data contain Personal and/or Public Data pooled from two or more Site visitors, and do not contain data that personally identify an individual. Aggregated Data may contain such information as customer interests and demographics.

How we use your information

Firefly may store Personal and/or Public Data itself or it may be stored in databases owned and maintained by Firefly’s service providers. Firefly retains all rights to these databases and the information contained in them.

Firefly does not rent or sell personal information about you to any other company or group. In cases that we outsource tasks to external companies, we require that these non-affiliated companies protect your Personal Data in accordance with this Policy. Examples include mailing information, maintaining databases and processing payments.

When you contact Firefly we may keep a record of that correspondence and may occasionally ask you to complete surveys for sales and research purposes. You may opt out of this additional communication by contacting us via the information provided at the end of this document.

Note about minors

If you are under the age of eighteen (“Minors”), please do not provide us any personal information on this Site. This Site is not directed at Minors and we recognize the need to provide additional privacy protections for Minors. Should an individual self-identify as a Minor and share personal information, we will respond directly to the individual to inform him or her that we do not accept personal information from Minors.

Changing information and unregistering

If you have provided Personal Data via the Site, you can request changes to your Personal Data or removal of your Personal Data by contacting Firefly via the information provided at the end of this document. Please bear in mind that data removal requests are hindered by archived records and copies of your data may be stored beyond the initial removal.


Like all unencrypted Internet communications, communication via the email functionality on our Site may be viewed and accessed by other Internet users, without your knowledge and permission, while in transit to us. Please do not use unencrypted communications, such as email, to communicate Personal Data.

Although Firefly uses commercially reasonable means to ensure security of Personal Data, no Internet or e-mail transmission is ever fully secure or error free. Please keep this in mind when disclosing any Personal Data.

Changes to this privacy statement

We may make changes to the content or design of our web site, and consequently, this Policy at any time in the future. Firefly reserves the right to update this policy at any time and from time to time without prior notice. It is your responsibility to review this Policy during your continued use of this site.

Firefly welcomes comments and questions about this Policy and our Site. Our contact information is:
Firefly BioWorks, Inc.
One Kendall Square
Bldg 1400W 3rd floor
Cambridge, MA 02139
Phone: (888) 240-7789